GWI Travel Survey
Travel Loyalty Benefits
Choose audience:
Which of the following benefits are important to you in a travel loyalty program?
Exclusive discounts and deals
28.6%
Travel upgrades e.g. flights, accommodation etc.
21.5%
Priority services e.g. check-in, boarding or security screening
20.2%
Access to exclusive events or experiences e.g. shopping, sport, dining experiences etc.
Travel insurance
Other status benefits e.g. late check-out, free wi-fi
Ability to convert points / miles into other loyalty programs
Dedicated customer service
Personalised recommendations or experiences
Dedicated concierge service e.g. 24/7 assistance with booking and reservations
Redeeming points / miles for hotel stays
Redeeming points / miles for flights
Lounge access
None of these
Redeeming points / miles for rental cars
Redeeming points / miles for cruises
Other
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