October 2023 Zeitgeist Survey
AI Used for Online Shopping (Select Markets Only)
Choose audience:
Which of the following reasons, if any, would make you consider using an artificial intelligence (AI) chatbot when online shopping?
Price comparison
29.4%
Deal alerts
19.7%
Support with questions
19.7%
Personalized recommendations
16.1%
Support with budgeting
14.2%
None of these
12.4%
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