GWI Travel Survey
Travel Service Influences
Choose audience:
Thinking about travel services, which of these things are important to you?
Value-for-money
41.6%
Good customer service
34.3%
Competitive price
31.6%
Easy-to-use service
Special offers / deals
Free cancellation
Travel brand I trust / have used before
Flexible booking policies
Ability to book all options together (e.g. flight, hotel etc.)
Wide selection of options available
Good source for local information
Discounts for buying more than one thing
Ability to earn or use reward / loyalty points
Other
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