GWI Travel Survey
Travel Service Influences
Choose audience:
Thinking about travel services, which of these things are important to you?
Value-for-money
40.6%
Good customer service
33.9%
Easy-to-use service
31.2%
Competitive price
Free cancellation
Special offers / deals
Travel brand I trust / have used before
Flexible booking policies
Ability to book all options together (e.g. flight, hotel etc.)
Wide selection of options available
Good source for local information
Discounts for buying more than one thing
Ability to earn or use reward / loyalty points
Other
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