GWI Work Survey
Pre-Purchase Behaviors
Choose audience:
Did you use a free version of the following products / services before moving to paid?
No: we got the paid version straight away » Security applications (e.g. anti-virus software)
17.2%
No: we got the paid version straight away » Cloud storage / file management services (e.g. Google Drive, OneDrive, Dropbox)
15.3%
Yes: we used a time-limited trial version first » Security applications (e.g. anti-virus software)
13%
Yes: we used a time-limited trial version first » Cloud storage / file management services (e.g. Google Drive, OneDrive, Dropbox)
No: we got the paid version straight away » Document creation and editing programs (e.g. Microsoft Office, Google-Suite)
Yes: we used a time-limited trial version first » Document creation and editing programs (e.g. Microsoft Office, Google-Suite)
No: we got the paid version straight away » Project management tools (e.g. Trello, JIRA, Microsoft Project, Wrike, Clarize)
Yes: we used a time-limited trial version first » Phone or video conferencing tools (e.g. Zoom, Skype, Google Hangouts)
No: we got the paid version straight away » CRM / sales / lead tracking software (e.g. Salesforce, HubSpot, Zoho)
Yes: we used a time-limited trial version first » Project management tools (e.g. Trello, JIRA, Microsoft Project, Wrike, Clarize)
No: we got the paid version straight away » Analytics services (e.g. Google Analytics, Business Intelligence tools)
No: we got the paid version straight away » Phone or video conferencing tools (e.g. Zoom, Skype, Google Hangouts)
Yes: we used a time-limited trial version first » Analytics services (e.g. Google Analytics, Business Intelligence tools)
Yes: we used a time-limited trial version first » CRM / sales / lead tracking software (e.g. Salesforce, HubSpot, Zoho)
Yes: we used a time-limited trial version first » Collaborative communication / sharing tools (e.g. Slack, Cisco, Teams)
Yes: we used a time-limited trial version first » Customer support tools (e.g. Zendesk, Freshdesk, LiveAgent)
No: we got the paid version straight away » Collaborative communication / sharing tools (e.g. Slack, Cisco, Teams)
No: we got the paid version straight away » Customer support tools (e.g. Zendesk, Freshdesk, LiveAgent)
Yes: we used a time-unlimited trial version first » Cloud storage / file management services (e.g. Google Drive, OneDrive, Dropbox)
Yes: we used a time-unlimited trial version first » Security applications (e.g. anti-virus software)
Yes: we used a time-unlimited trial version first » Phone or video conferencing tools (e.g. Zoom, Skype, Google Hangouts)
Yes: we used a time-unlimited trial version first » Document creation and editing programs (e.g. Microsoft Office, Google-Suite)
Yes: we used a time-unlimited trial version first » Project management tools (e.g. Trello, JIRA, Microsoft Project, Wrike, Clarize)
Yes: we used a time-unlimited trial version first » Analytics services (e.g. Google Analytics, Business Intelligence tools)
Yes: we used a time-unlimited trial version first » CRM / sales / lead tracking software (e.g. Salesforce, HubSpot, Zoho)
Yes: we used a time-unlimited trial version first » Collaborative communication / sharing tools (e.g. Slack, Cisco, Teams)
Yes: we used a time-unlimited trial version first » Customer support tools (e.g. Zendesk, Freshdesk, LiveAgent)
No: there wasn't a free version » Security applications (e.g. anti-virus software)
No: there wasn't a free version » Cloud storage / file management services (e.g. Google Drive, OneDrive, Dropbox)
No: there wasn't a free version » Document creation and editing programs (e.g. Microsoft Office, Google-Suite)
No: there wasn't a free version » Phone or video conferencing tools (e.g. Zoom, Skype, Google Hangouts)
No: there wasn't a free version » Analytics services (e.g. Google Analytics, Business Intelligence tools)
No: there wasn't a free version » Project management tools (e.g. Trello, JIRA, Microsoft Project, Wrike, Clarize)
No: there wasn't a free version » CRM / sales / lead tracking software (e.g. Salesforce, HubSpot, Zoho)
No: there wasn't a free version » Collaborative communication / sharing tools (e.g. Slack, Cisco, Teams)
No: there wasn't a free version » Customer support tools (e.g. Zendesk, Freshdesk, LiveAgent)
Don't know » Security applications (e.g. anti-virus software)
Don't know » Cloud storage / file management services (e.g. Google Drive, OneDrive, Dropbox)
Don't know » Document creation and editing programs (e.g. Microsoft Office, Google-Suite)
Don't know » Phone or video conferencing tools (e.g. Zoom, Skype, Google Hangouts)
Don't know » Collaborative communication / sharing tools (e.g. Slack, Cisco, Teams)
Don't know » Project management tools (e.g. Trello, JIRA, Microsoft Project, Wrike, Clarize)
Don't know » Analytics services (e.g. Google Analytics, Business Intelligence tools)
Don't know » CRM / sales / lead tracking software (e.g. Salesforce, HubSpot, Zoho)
Don't know » Customer support tools (e.g. Zendesk, Freshdesk, LiveAgent)
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